Albuquerque Westside Optometrist Patient Reviews


Excellent service always – Anonymous

great sevice – Amani J

Dr. Carlisle is AWESOME! He checked my eyes carefully. He listened to what I was experiencing (old age sight) and fixed what has always been an issue for me with contact lenses. The staff is really super nice and very helpful. The times for appointments were also helpful. I can’t make it to the doctors during the day; so having later appointments really worked for me. The cost using my insurance was reasonable. Thank you!!- Clara E

I have been a patient at the Alameda location for several years. I recently have been involved with a discrepancy with my former insurence company. Ashley, who is a current employee at the Alameda location has been assisting me with this issue. Not only did Ashley keep in great communication with my former insurance company, but has gone above and beyond to keep me in the loop. She has truly been resolving my issue to the best of her abilities and has tried her best to make a bad situation right. I have never experienced such outstanding customer sevice and I am much appreciative of her work. I recomend using Orbit eye care as a provider. The customer sevice is one of a kind. – Ashley W

very knowledgeable staff. – Anonymous

I called the office because both of my eyes have been red, itchy and swollen for 6 weeks. They were able to get me in within an hour and a half from my phone call !!! This was Amazing. I have tried to get in with 3 other specialist about this.. The earliest I can get in with any of them is the end of May to October!.. Thank You, Thank You, Thank You to the Staff and to Dr. Jarrell for taking this seriously! – Anonymous

This is only my 2nd time visiting this location and I am continually impressed with the professionalism and efficiency of the staff! – James V

Staff is very friendly. Dr. Jarrell is perfessional and kind. Good experience! – Noah M

Always a helpful and friendly staff, and quality care for the eyes and when adjusting glasses. – Anonymous

I was very please with every part of my visit! I was warmly greeted, and felt very welcome! Both girls were very good at their job, and both were very kind. Rochelle, I have to say from the moment I got there to the help with giving good advice about frames to the check out , was exceptional. She was very professional and went out of her way to be helpful. Of course Dr. Jarrell was great too…a wonderful and kind Doctor who gives great advice and expert care! May I mention Ashli….In every way, WONDERFUL!! Thank you, Orbit Eyecare! – Susan L

I love Rachelle. She was very helpful and listened. She also helped my husband and I pick out our glasses. – Rachelle N

Orbit Eyecare is an excellent company, and I always appreciate the professional attention that I receive when I get my annual exams. Never have had any issues, and I always walk out feeling good about my eye care and the experience that I received. – David K

I am very happy with the services at Orbit Eye Car. From the front desk to the doctor who did the exam, I received great service. – David H

Great place to get your eye needs met!! Everyone is nice and accomodating. Thank you!- Denise G

I had my annual eye exam and the prescription for my new glasses and eye drops. I appreciate doctor’s
attention and I will recommend to my friends and clients. – Ludmila R

I thought my exam went fine. And the doctor didn’t seem to be in rush to finish, which
I have felt other doctors have. – Robert B

Dr Carlisle was very through he’s awesome. Staff was courteous and friendly. – Jill S

Wonderful !!! I always receive Great eye care in your eye center !!!
Thank you !
Judy C Dorman – Judy D

Everyone is very friendly. – Ashley C

Staff were very professional and friendly. – Lynda S

Everyone was very professional. I have been a client and patient for many years. – Timothy C

He took the time and made sure my prescription was correct and I think Sean is really good – Marta S

Sean Carlisle was attentive professional and courteous. I appreciate his approach and want to ensure you know you have a really good Dr in him. – Daniel S

The staff is pleasant and helpful and know what they are doing. The doctor is truly a GEM. He always ‘walks me through’ what he is doing and lets me know what he is doing as well as comments on what he is looking for and what he is actually seeing. – Vera N

Prompt service and thorough examination. Doctor Carlile is very knowledgeable, answering all questions with detail and patience. Very professional staff. – Rosemary S

My wife and I were tremendously impressed as we have been for over 12 years. – Thomas D

Excellent!!!! – Susan H

Very good customer service and Dr. Will take time with you. – Andrew G

Dr. Jarrell is very knowledgeable and kind. – Victor P

Very good. – Anonymous

My family and I have been patients for years. Friendly staff, convenient location, and Dr. Cariile is wonderful. – Michael R

Excellent as always – Anonymous

My entire experience was outstanding from the time I made my appointment until I picked up my new glasses two days ago. The staff was very professional and accommodating. I would recommend doing Orbit Westside to anyone. – Anonymous

Great service – Anonymous

Very pleased !!- Howard R

Excellent! – Susan H

Ladies at the front desk were so helpful and professional when I reordered more contact lenses. I received a text saying that they were ready for pickup. I like the personable service and will go back again. – Anonymous

I didn’t have to wait long before the examination started. The exam did not take long at all. I left with new contacts and I could see better. The office staff and the eye dr. were all very nice. – Anonymous

Great – Anonymous

All the staff is very nice , helpful !
I think Dr Jarrell is great ,
I couldn’t find any glasses , probably me, wish there was a little more selection – Debra M

Dr. Carlisle has been great to work with. Very compassionate towards my wife and I. A true credit to he profession! – Manuel C

Experience was good. Everybody in office was very helpful and Dr. Carlisle is great . – Toby J

Great staff; very helpful and professional. Dr. Jarrell, as usual, was friendly, knowledgeable, and professional. I will keep returning to this practice and recommend it to my friends. Thanks. – Donna B

All went well…and I can see a lot better now!!! – Stan S

On time performance, staff was excellent, questions answered, eye doctor was same from past year(s). – Robert W

All good – Willis K

Dr. Carlisle is always so precise with his exams. Love the service here! – Brooke J

This was my 3rd time seeing Dr. Carlile since we moved here, and as always it was a great experience. I always get seen quickly, no long waits for my scheduled appointment to begin, unlike some other places I’ve been to. The office staff are always friendly and knowledgeable, and Dr. Carlile is always great!! – Laurie W

The staff was very cordial, Dr. Carlyle is very knowledgeable and professional. – Vernon O

The staff great as usual. Exam went smoothly. – Patricia C

Every phase of this went smoothly. My contacts are perfect; I am now just waiting for new frames in my lenses. – Stan S

I could not ask for anything better! I was treated as if I was the most important person on the planet. My wife and friends have switched providers due to my experience! Thank You!!! – Willis K

Excellent, quality service. A little too dim in the eyeglasses showroom for my personal preference. I recommend giving Orbit Eyecare a try. Thorough exam. Friendly, helpful staff. – Kim V

I arrived at the office without an appointment after scratching my eye. The office staff was very friendly and able to work me in right away. Dr. Jarrell looked at the eye and assured me that it was not serious. He also gave me a prescription to ward off any chance of an infection. Quick and easy peace of mind – thanks! – Anonymous

Everyone was very friendly, knowledgeable, and helpful. In fact we will have our children seen here as well. – Anonymous

This office has very professional and competent people, and I always feel that I will be well taken
care of. A note for the front desk: when taking care of someone who will be consuming a fair
amount of time, you might scan to see if there is a simple check-in. I had to wait quite a bit to do a 10-second check-in.
Thank you! – Kenneth C

Great service – Angelo L

Fast and courteous – Kamden G

Always been a great experience and knowledgeable. Friendly people!! – Gabriella S

had something in eye and needed to see doctor asap – they got me in right away. – Mark H

Everyone was courteous – Kamden G

I have seen Dr Jarrell a few times now and have been impressed with the consistent level of quality care. The office always gets me in and out quickly too, which I love! – Anonymous

Everyone was very nice and professional and I would definitely recommend you to friends and family – David L

Dr. Carlisle and his staff are outstanding! I can’t imagine going elsewhere…. – Anonymous

The details of my appointment were defined by office personnel and and Dr. Jarrell as courteous, patient, and informative to the questions that I had.

Would highly recommend. – Lawrence M

Dr Carlisle is the best!!! – Terri T

Dr. Carlisle is friendly, knowledgeable, and thorough. Staff is helpful and friendly. – Anonymous

Great speedy service. Very nice people. – Patricia C

Great service. Timely. – Ralph V

Great – Kathleen D

Nice office, staff was professional and courteous. Only suggestion is to have the necessary paperwork emailed to clients before the appt., so that you don’t have to fill it out in the office. – Joseph A

Excellent customer service – Josie C

I am always very happy to visit the office.. I’m taken care of in a timely fashion and with a smile. – Vicki K

Very competent staff and Dr. Appreciated the prompt service and appointment process. Had my exam and was on my way within 90 minutes. I have3 been a patient there for a few years and have no reason to change! – Anonymous

Dr. Jarrell III is the BEST! Always takes his time and takes good care of my vision.
Would HIGHLY recommend this eye doctor and his staff is very nice! – Anonymous

Great service, wonderful staff, I will be back next year for my exam and eyewear.
Thank you Orbit Eyecare! – Anonymous

Staff is very professional and helpful! – Kay W

Other than sitting in an room alone with nothing to look for a little while, my exam, as always, is efficient and easy to sit through. Dr. Jarrell is very nice and his staff is very helpful. – Joanne R

Excellent customer service and very professional
staff. Would recommend Orbit eyecate to my friends and
family.- Josie C

Excellent staff. Knowledgeable, friendly, and professional. Five star. – Deborah F

Wonderful caring service. My experience couldn’t have been better. Dr. Carlisle is very knowledgable and took the time to answer all my questions. – Bruce H

Outstanding team from the minute you walking the door, and Dr. Jarrell is outstanding. – Anonymous

Great service – Juan E

Excellent caring service. – Anna K

Dr. Carlisle was very professional and efficient. He explained things very clearly.
It was fun to work with Tlisa to pick out a new pair of frames. My family used to go to Sandia Vision Clinic for optometry needs – we’ll be using Orbit now! – Jennifer L

Excellent! Dr.Carlisle was very thorough in his exam, and he asked twice if I “was OK”…I would refer him to anyone!! – Joan C

Good, good, good! – Anonymous