Albuquerque North Valley Optometrist Patient Reviews


Dr. Jarrell was extremely attentive and patient with my toddler! Does not talk down to you but explains everything in a polite and professional manner! The front desk personnel was equally great!
Very happy with this place, will be coming back – Anonymous

Excellent! i liked Dr. Jarrell and i loved his staff. It’s a beautiful environment because they make it happen; very friendly and kind and at the same time very professional. I look forward for many years of a wonderful relationship. – Gloria G.

excellent Doctor, staff great ,Latest equipment, – Paul K.

Very helpful, great bunch of people working there. Will tell everyone to go and get your eye care there .thank you Orbit. – Steven P.

We have been Orbit patients for years (under Cottonwood name), and would never consider any other optical practice! You truly feel like family! During a recent emergency, I called and they said to come right in! That truly means so much. I will say a great big THANKS and BRAVO to everyone at Orbit! – Louise S.

Everyone is very friendly and Dr. Jarrell is very thorough and patient. – Katherine I.

My children and I come here for our eye care needs and everyone has always been so friendly and the office is always very clean. – Anonymous

I love orbit eyecare! The staff is always friendly, knowledgeable, and accommodating. I’ve always been seen in a timely matter. They are open Saturdays which is a plus! I would definitely recommend! – Nicole C.

short wait, friendly and professional staff. – Connie R.

Great staff, friendly and prompt! – Donna A.

Awards to entire staff! Awesome teAm work and effecientcy was delightful – Victoria C.

They had convenient appointment times and texted reminders of appointment time. The staff was very friendly and helpful. My appointment was quick and easy. – Alicia C.

Very very good – Anonymous

Friendly and helpful staff. – Layla S.

Excellent care and great customer service from staff. We were seen fast.- Crystal O.

She was very patient and even got my eyes diolated. I was never able to have that done before as I have a disability.- James B.

Dr Jarrell was great. Best experience I’ve had with an Optometrist thus far. The front office staff was friendly as well. – Aya R.

Best eye appointment I’ve ever had. They were very professional and helpful! Never felt rushed and my appointment was after they were closed. Wonderful group. – Nancy H.

Quick, professional, transparent care – Anonymous

Love this place and everyone working in it. – Christopher R.

Staff was friendly and helpful. Dr was on time and quick – Briana M.

Excellent doctor and very good service. The office is comfortable and the workers there are very nice. – Raul G.

It was my son’s first time at an eye Dr. The Dr was wonderful and great with my son. By the middle of the appointment my son was smiling. Everyone that I interacted with was friendly and helpful. – Anonymous

I appreciate the friendly, and courteous service I received from everybody at Orbit. Dr.Jarrell is very kind and knowledgable. – Anonymous

Everyone and every thing was great – Cherie C.

So far it has been a good experience. The Dr was fast efficient and understood my concerns with my new job and what I needed as far as my glasses go. I am waiting for my glasses to be completed as it has only been 3 days. – Leanna Y.

Because of prolonged unemployment, I am a Medicaid-funded patient. In the past, at other places, I have been made to feel like something less than a real person. However, the Dr.’s and staff at the north-valley Orbit have all made me feel welcome, have been very compassionate and have displayed the utmost in professionalism and competency at all times. I have glaucoma, and would be in serious trouble if it weren’t for the care I receive from your organization. Thank you from the bottom of my heart! sdt – Stephen T.

Fast n convenient – Danielle S.

Dr. Jarrell and the office staff are excellent! I frequently recommend this practice – Diane A.

Always friendly and willing to assist. Even called to check on a rebate for me. – Bonnie J.

The staff at the Orbit on Osuna is absolutely AMAZING!!! The are so friendly, professional and so helpful. I have so many good things too say about them that I told my colleagues and now they all have made appointments with this office. Thanks you so much! – Anonymous

Very good customer service. Very nice staff – Anonymous

Great staff answered all my questions and got us everything we needed. – Lonetta G.

Thank you for making it comfortable, friendly, and not nerve racking. It was a good experience – Delilah T.

My visit was wonderful! – Megan M.

very understanding and thorough – Anonymous

Entire staff is just awesome! I’m very grateful for their help. – Stephen T.

My new glasses look and feel fantastic! Thank you for the excellent service – Corrina A.

I love my new glasses!!! They fit great and I love being able to see clearly now. – John A.

I love this place it has amazing glasses and I enjoyed the experience myself – Anonymous

My children and I have worked with Dr. Jarrell and the staff at the North Valley store for 3 years. We continue to receive excellent care at this practice. The office is always VERY clean. Our appointments are always punctual and efficient. Thank you for your continued excellent service!

Sincerely,
Diane E. Nash Angel – John A.

staff was very helpful and friendly. very satisfied with service and exam. – William P.

Very nice and courteous service! – Danita M.

excellent service, friendly staff. – Oscar C.

Excellent service. – Anonymous

Thank you so much for all your help, your staff truly are amazing! – Ciera B.

Nice, clean and roomy office. Staff extremely friendly and informative. Checked on insurance coverage, previous orders and assisted in finding frames that fit. Dr. Jarrell is extremely knowledgeable and takes the time to explain everything. He never seems like he is in a rush, even when he is busy. Always has time to answer my questions. – Joan D.

Great. Not only did they fix my sons glasses but mine too. And I love how they feel. You are great. – Emran V.

You all were awesonethanks for assisting me so guickly it was a exsperience of tecnolgy to me thank you. – Izaiah M

As always, both highly competent and friendly. I just can’t say enough about the level of care and the personal compassion I receive. Thank you! – Stephen T

The staff is very friendly. My son was able to be seen even though we were a few minutes late. Excellent service. – Joshua G

Your staff was more than patient with my 5 year old daughter trying frames on for 20 mins. It was difficult to find frames that fit her small face, but she wouldn’t give up until my daughter was ready. Thank you. – Jazmine L

We waited a little longer to be seen but once they took us back it was quick and easy. We will go back for sure. – Rita P

The doctor was wonderful! He made her feel calm and excited about the visit. Lina, Cindy, and Rachael were awesome and very friendly. – Elyiana G

All the ladies were very nice and helpful and the doctor was informative and really seemed to care! Great experience all around!! – Rachael M

Everyone very friendly and helpful. Will definatly go back again – Chloe G